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Q: Can I order one piece of clothing with a logo?
A: Yes, our digital printer allows for affordable single items.
Q: Do I have to order in even dozens?
A: No.
Q: Do you just do sports items?
A: Although we service numerous sports clients from elementary school to university teams to park and recreation clubs, we also serve a variety of corporations, restaurants, and organizations.
Q: What if an item is decorated and defective?
A: We try hard to catch any issues prior to decorating, but if one sneaks through, we will repair or replace the item.
Q: What if I approved the art and something is misspelled?
A: We try to eliminate this issue with our art approval process.
Q: What if my size doesn’t fit?
A: We supply sizing samples for our orders to prevent this issue.
Q: What if my item shrinks?
A: Shrinkage usually occurs from improper washing or drying. Please read the washing instructions and fabric content prior to washing. It is always safer to err on the side of shrinkage happening!
Q: How long does it take once I place my order?
A: Turn around time is generally two weeks from when we receive the final order. Lead times vary with promotional items and custom orders. We will inform you of the turn around time prior to ordering.
Q: How can I pay for my order?
A: We take cash, check, Visa, or Master Card for all orders. All individual order payments are due prior to production. Corporate or team orders may be set up to be billed on a Net 30 account. All new corporate or team orders are subject to 50% down and the balance due at delivery.
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